Privacy Policy
Last Updated on January 2026
INTRODUCTION
One Health (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the One Health mobile application (“App”).
By using this App, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect information you voluntarily provide when you use the App, such as:
Name
Email address
Phone number
Profile details
Any other data you enter into the App
1.2 Health-Related Information
When you use healthcare-related features, we may collect health information you choose to provide, such as:
Medical details
Symptoms or health-related inputs
Consultation or appointment-related information
Health information is collected only to provide app services and with your consent.
1.3 Automatically Collected Information
We may automatically collect certain information, including:
Device information (device type, operating system)
App usage data
Log and diagnostic data
2. How We Use Your Information
We use the collected information to:
Provide healthcare services and app features
Connect users with doctors or healthcare providers
Maintain, operate, and improve the App
Personalize user experience
Send important notifications and updates
Respond to support requests
Detect, prevent, and address technical or security issues
Comply with legal and regulatory obligations
3. App Analytics
We use analytics services such as Google Analytics for Firebase to:
Understand how users interact with the App
Monitor app performance and crashes
Improve features and user experience
Analytics data is collected in an aggregated and anonymized manner where possible.
4. Permissions Used by the App
The App may request the following permissions:
Camera – for profile photos or document uploads
Storage – to upload or download medical reports
Internet – to access online services
Notifications – for reminders, alerts, and updates
Permissions are used only for their intended purpose and can be managed through your device settings.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal and health information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Provide services through the App
Comply with legal obligations
Resolve disputes and enforce agreements
You may request deletion of your data at any time.
7. Your Rights
You have the right to:
Access your personal information
Update or correct your data
Request deletion of your account and associated data
Withdraw consent where applicable
Requests can be made by contacting us at tester.pentile@gmail.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the App or via email.
Continued use of the App after updates means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: